本組聚焦於「流程推進、資源調配、瓶頸排解與組織變革」的核心高階動詞與名詞。難度設定在 CEFR B2 頂至 C1 頻段，專注於母語職場中高頻出現、但非母語者常以簡單字替代的精準用詞。
20 詞
Part 1 · #1 · v.
Streamline
ˈstriːm.laɪn
簡化流程、淘汰冗餘步驟以提高運作效率。
- streamline operations / workflows · 簡化營運／工作流程
- streamline the approval process · 精簡簽核程序
We need to streamline our procurement workflow to eliminate redundant cross-department sign-offs.
Part 1 · #2 · n. / v.
Bottleneck
ˈbɑː.t̬əl.nek
(n.) 阻礙整體進度的瓶頸、卡點；(v.) 造成進度受阻。
- identify / clear a bottleneck · 找出／消除瓶頸
- operational / production bottleneck · 營運／產能瓶頸
Legal review has become the primary bottleneck delaying contract sign-offs this quarter.
Part 1 · #3 · v.
Expedite
ˈek.spə.daɪt
加速進程、拔擢急件以縮短完成時間。
- expedite delivery / processing · 加快交付／處理速度
- expedite the resolution of... · 加速解決……
Can we request senior management approval to expedite the delivery before the deadline?
Part 1 · #4 · v.
Delegate
ˈdel.ə.ɡeɪt
將職權、任務明確下放給下屬或團隊成員。
- delegate authority / responsibility to sb · 授權／下放職責給某人
- effectively delegate tasks · 有效分派任務
A good team lead knows when to execute directly and when to delegate responsibilities.
Part 1 · #5 · v. / n.
Overhaul
ˈoʊ.vɚ.hɑːl
全面檢修、徹底改造或重構既有系統/架構。
- overhaul the legacy system · 徹底翻新舊系統
- a comprehensive overhaul · 全面徹底的改革
The executive committee ordered a complete overhaul of the internal auditing system.
Part 1 · #6 · n.
Discrepancy
dɪˈskrep.ən.si
帳目、數據或事實之間的不一致與出入。
- reconcile discrepancies · 調和／查明數據出入
- a significant discrepancy between A and B · A 與 B 之間的顯著落差
Finance flagged a minor discrepancy between the invoice and the purchase order.
Part 1 · #7 · v.
Allocate
ˈæl.ə.keɪt
為特定目標有計畫地撥款、分配資源或預算。
- allocate resources / capital · 分配資源／資本
- allocate headcount · 分配人力編制
We must allocate sufficient bandwidth and budget to support the Q4 product launch.
Part 1 · #8 · n.
Contingency
kənˈtɪn.dʒən.si
不可預見的突發狀況、應急變數。
- contingency plan · 應變計畫 / Plan B
- contingency fund / reserve · 預備金
We established a contingency plan in case our primary vendor fails to deliver on time.
Part 1 · #9 · v.
Prioritize
praɪˈɔːr.ə.taɪz
按重要性或緊急程度排定先後順序。
- prioritize deliverables · 排定交付項目的優先級
- competing priorities · 彼此衝突的優先事項
With tight deadlines ahead, we have to prioritize critical path items over minor feature requests.
Part 1 · #10 · n.
Alignment
əˈlaɪn.mənt
目標、步調或共識的一致性與對齊。
- achieve / seek cross-functional alignment · 達成跨部門共識對齊
- strategic alignment · 策略方向一致
Let's schedule a brief sync to ensure strategic alignment across all stakeholders.
Part 1 · #11 · adj.
Redundant
rɪˈdʌn.dənt
多餘重複的（流程/功能）；被裁撤的（職位）。
- redundant steps / procedures · 多餘重疊的步驟
- render sth redundant · 使某事物變得多餘無用
Automating data entry rendered several administrative steps completely redundant.
Part 1 · #12 · v.
Consolidate
kənˈsɑː.lə.deɪt
將多個項目、部門或數據整合為一個整體；鞏固地位。
- consolidate vendors / suppliers · 整合供應商名單
- consolidate financial reports · 合併財務報表
Management plans to consolidate regional operations into a single centralized hub.
Part 1 · #13 · n.
Feasibility
ˌfiː.zəˈbɪl.ə.t̬i
方案或專案的可行性與實行可能性。
- feasibility study / assessment · 可行性評估
- evaluate economic feasibility · 評估經濟可行性
The engineering team is conducting a feasibility study on replacing the legacy hardware.
Part 1 · #14 · n. / v.
Mandate
ˈmæn.deɪt
(n.) 官方授權、法規指令；(v.) 強制要求。
- executive mandate · 高層強制命令
- mandate compliance · 強制要求合規
The new policy mandates two-factor authentication for all remote access.
Part 1 · #15 · n. / v.
Benchmark
ˈbentʃ.mɑːrk
(n.) 行業基準、衡量標準；(v.) 以……為基準做對標。
- set a performance benchmark · 設定績效基準
- benchmark against industry leaders · 對標產業龍頭
We need to benchmark our operating margins against our top three domestic competitors.
Part 1 · #16 · v. / n.
Leverage
ˈlev.ɚ.ɪdʒ
(v.) 善用、充分調動現有資源以發揮最大效益；(n.) 談判優勢。
- leverage existing infrastructure · 充分利用現有基礎架構
- gain / lack leverage · 獲得／缺乏籌碼
We should leverage internal data analytics to predict equipment downtime more accurately.
Part 1 · #17 · v.
Facilitate
fəˈsɪl.ə.teɪt
促進、協助推動（使某事更容易發生或進行）。
- facilitate communication / discussions · 促進溝通／討論
- facilitate smooth transition · 促成平穩過渡
The PM will facilitate the workshop to help both teams define deliverables clearly.
Part 1 · #18 · n.
Disruption
dɪsˈrʌp.ʃən
中斷、秩序受擾、破壞性變革。
- supply chain disruption · 供應鏈中斷
- minimize business disruption · 將業務中斷降至最低
We scheduled server migration over the weekend to minimize business disruption.
Part 1 · #19 · n.
Accountability
əˌkaʊn.t̬əˈbɪl.ə.t̬i
當責、負全責的義務（比單純 responsibility 更強調結果承擔）。
- ensure accountability · 確保權責分明／問責到位
- hold someone accountable · 要求某人為結果負責
Establishing explicit KPIs ensures clear accountability across project milestones.
Part 1 · #20 · adj.
Phased
feɪzd
分階段實施的、逐步落實的。
- phased rollout / implementation · 分階段上線／實施
- a phased approach · 循序漸進的處理方式
Management decided on a phased rollout to mitigate systemic adoption risks.